![]() If you bought the wrong order when you placed the order, you will be responsible for all the shipping charges. Unfortunately, will not cover the cost of return shipping. To arrange a return please submit a request with your original order number and reason for the return. To be eligible for a return, your item/s must be unused, in the original packaging and in a resell-able condition. When a refund occurs shipping costs are not refundable. Customers wishing to exercise their 30 Day Money Back Guarantee need to contact our Customer Support with their order number. If you purchase a product and don't like it, you have 30 days to arrange a return. are proud to offer a 30 Day Money Back Guarantee return policy on all purchases. If there is a major natural disaster, strike or other force majeure event, it will take longer.Īffected by Covid-19, there will be some delay in the delivery. Orders to Canada and Mexico will take approximately 6-10 working days to arrive. Normally, Standard ship will use UPS/USPS/Amazon Logistics delivery.Īfter we ship the smart lights, the tracking number will be sent to your email (you can also find it through the order). ![]() We usually ship the goods within two working days after you place the order. Tracking numbers will be provided when available. You will receive an email order confirmation after your order has been placed, and a second email when your order has been shipped. Orders in Canada and Mexico, for the packages with different weights, the shipping cost is not the same. And you can choose fast delivery with shipping cost according to order items weight. ![]()
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